The computer does not see the iPhone 5. Why the computer does not see the iPhone via USB: solution to the problem. Why the computer does not see the iPhone: reasons
The iPhone communicator is a legendary device and object of desire for millions of people from all over the world. However, even with this phone there are difficulties. Let's try to figure out what to do about it. Apple's phone is popular in our country. Despite the fact that this device is much more expensive than competitors, it is in incredible demand - it is prestigious and elegant.
Why the computer does not see the iPhone: reasons
So, you connect to the iPhone computer, but the silence is in response. Primarily,
experts advise you to examine the cable in search of possible cuts or cracks. This is especially true for people who have pets. If such an inspection fails, try plugging the cable into another USB port - perhaps the problem is with it.
Take a look at the telephone jack as well - it is likely that the contacts have oxidized. To bring them to their normal state, it’s enough to use the eraser by drawing them directly through the contacts.
If, nevertheless, the computer does not see the iphone because of the cable, and it needs to be replaced, we advise you to purchase the original part - even if it is made in China, it costs a little more than a copy, it will work much longer. Fakes are characterized by failures, and they quickly break.
The computer does not see the iphone: the case in the device
If you managed to find out that neither the USB port nor the cable are to blame for the problem, then most likely the problem occurred in the phone itself. In practice often
the lower loop becomes unusable. This part breaks, as a rule, when the smartphone is subject to falls. Probably, once the phone fell on the back of the case, and this affected the performance of the cable.
If, for example, the computer does not see iphone 5 for the above reason, the work of replacing the specified part will cost about 1000 rubles, possibly higher. In this case, the price does not significantly depend on the modification of the communicator. We also note that sometimes owners of the iPhone themselves change the loop.
However, it is highly discouraged to take such actions without the necessary dexterity, since it is highly likely that you will not collect the smartphone back if you do not have professional knowledge in this area. Thus, along the way, something else may fail.
The destructive power of water
Very often, a problem occurs when moisture gets into the smartphone. You may argue: "The computer does not see the iPhone 3g, but I did not swim with it." This is not necessary. It is enough to hold the communicator in a room in which high humidity reigns. This can cause serious problems, because moisture still gets into the interior of the phone.
If you recognize your case in these lines, you must turn off the device and
contact the specialists of the service center. But particularly inventive users disassemble the device on their own, and then dry it. However, you can resort to such measures only if you are absolutely confident in your own abilities.
The current is to blame
From time to time, the computer does not see the iPhone 4s (possibly another modification) due to problems in the power chip. Unfortunately, the part is expensive, and replacing it can cost about 3,000 rubles, and sometimes more.
In addition, we must not forget that the firmware can also show character. Particularly frequent failures in the case of unofficial firmware. It is necessary to return the phone to its "clean", factory condition.
Possible solutions
When it comes to a USB cable when replacing it with a working and tested one, it is pleasing that you can purchase such a useful thing in many electronics stores.
If the problem is internal, and you have experience in repairing the iPhone, you can independently replace the broken part. If you do not have the necessary knowledge, contact professionals from branded service centers.
ITunes app does not notice iPhone, or Software issues
To get started, reinstall the iTunes application by downloading the latest version on the official website. If this does not help, let's move on to setting up the operating system.
If the Windows XP platform is deployed on the computer, you must perform the following steps: close iTunes, disconnecting the device first. We go to the "Start" menu, the "Run" item, and enter "services.msc" in the window that appears. A similar result can be achieved by going to the "Control Panel", section "Administration", point "Services".
service restart is completed, iTunes will be fully prepared for working with the communicator.
If you have Windows 7 or Windows Vista installed on your computer, the action plan is as follows: we go in, right-click on the “Apple iPhone” and select the “Update driver” function, which is present in the Next window, we search for the driver on the computer using the appropriate item.
After that, we are interested in choosing a driver from the list of already installed ones. We turn to the "installation from disk." In the dialog box that appears, click the "Browse" button. Go to the “C” drive, the “Program Files” folder, then “Common Files”, then “Apple”, the “Mobile Device Support” we need and, finally, the “Drivers” directory. Run the file "usbaapl".
Click "OK" in the installation window from the disk. Click “Next” and complete the installation of the driver. We open the iTunes program to check the recognition of the device.
If the problem arose in the environment of "Mac OS X", disconnect the communicator from the computer, closing it first in "iTunes". Open the file manager called “Finder” and move several items to the “Trash”: the folder with the iTunes application, the shortcut for this program from the special launch bar, the files “AppleMobileDevice.kext” and “AppleMobileDeviceSupport.pkg”.
We restart the computer, delete the contents of the "Recycle Bin", restart the computer again. Download the latest version of iTunes for the Mac platform. We connect the device and use iTunes. So we analyzed the main cases in which the computer does not see the iphone, as well as ways to solve this problem. Just a few simple steps can help you get rid of problems, but if this does not happen, you should take the device for in-depth testing to the service center as soon as possible.
In this article, we will understand why the computer does not see the 4th, 5th model iPhone or any other. This phone is known to everyone. Many cannot afford it, but this does not negate the huge desire to purchase a smartphone.
At the moment, the device from the American “apple” is widely known in the territory of the Russian Federation, and even though it is much more expensive than the products of competitors, it is in great demand. After all, in our time, to have an iPhone is prestigious and solid. But, unfortunately, this device also has problems.
The main reasons why the computer does not see the iPhone
Many are faced with the fact that they connect the smartphone to the computer, but it does not respond in any way. Before looking for reasons in a smartphone / computer / software, you need to check the cable for cracks or cuts. This issue is especially relevant for those who have animals at home. In the event that everything is fine, then you must try to insert the cable into another USB port. Sometimes it happens that the problem is specifically in the equipment.
In addition, you should check the connector of the smartphone itself. If his contacts are oxidized, then you need to use an eraser, which will easily clean them.
Communicator problems
If after the examination it was found out that everything was in order with the port, cable and connector, then most likely there is a breakdown in the smartphone itself. Most often, the "apples" have problems with the bottom loop. Especially if the phone has already fallen at least once. When this situation is the cause, the part should be replaced. For iPhone 5, it will cost 1 thousand rubles.
Some owners change the loop themselves. If a person does not possess the necessary skills and knowledge, then he should abandon this undertaking. There is a huge likelihood that the owner after such a procedure simply does not collect the smartphone back, and, most likely, several more details will fail.
Moisture
Often the described problem manifests itself when moisture enters the device. It is not necessary to lower the phone into the water or swim with it. Problems can begin even when the device has been lying in a damp and humid room for some time.
If this is the problem, contact a service center immediately. Some are able to independently disassemble the device and dry it. However, this requires special skills.
Possible solutions
If there is a problem with the cable, then just replace it with a verified one. You can buy one at any service store. But in the event that the problem lies in the internal device, then you should consult a specialist. Of course, if you have impressive experience, you can replace the part yourself, but the manufacturer does not recommend doing this.
Problems with the official app
Very often there is a problem in which 5 is in official applications. This problem most often occurs with iTunes. First you need to reinstall the software and make sure that the latest version of the utility is downloaded. If this method does not help, then you need to tinker with the settings of the operating system itself:
- In the event that Windows XP is installed on the computer, it is necessary to close the problem software and turn off the smartphone itself.
- Next, go to the Start menu and enter the following command: services.msc.
- In the menu that opens, you should find the item that is responsible for the operation of the Apple device.
- In the properties window you need to "stop" its work and immediately "start" again.
- After the process of switching is completed, you need to try to connect your phone.
In the event that the equipment is running Windows 7 / Vista, and the question of why the computer does not see the iPhone is quite relevant, it recommends the following steps:
- You need to go to the "Device Manager", find there the item responsible for the functionality of the functionality with the "apple" and update its driver.
- The latter should be sought in the computer itself.
- To do this, on the “C” drive, find the “Program Files” folder, then “General” and “Apple”.
- In the "Support for mobile device" will be the directory "Drivers". We are interested in the usbaapl file.
- It remains only to wait for its installation.
- Next, you need to reconnect the device to the computer.
If a problem occurs with a device that works with Mac OS X:
Summary
The article describes the most common causes of the problem, why the computer does not see the iPhone, as well as their solutions. Only with the help of small steps you can easily eliminate all problems. At the same time, you need to understand that if the proposed methods did not help, then you should contact the service center for a more thorough inspection of your device.
Sometimes the owners of the "apple" mobile phones wonder why the computer does not see the iPhone via USB. This method of connecting gadgets is used quite often. For example, to restore the iPhone. And if the computer stops seeing the phone, a number of problems arise. Why it happens? And how to deal with such situations? We will talk about all this below. Often there are no real reasons for panic. Therefore, even a student will cope with the task.
Main reasons
Why does the computer not see the iPhone via USB? Answering this question is harder than it sounds. After all, both the telephone and the computer are complex technology. Even a small failure of the operating system can lead to the situation under study.
Most often, users encounter the following sources of the problem:
- mechanical damage to the USB cable;
- failure of USB-ports and jacks on the iPhone;
- viruses;
- outdated software;
- lack or installation of old drivers;
- old OS (on a computer or phone);
- software conflict on the computer;
- anti-virus prohibitions;
- hardware damage and crashes in the smartphone.
In fact, fixing most of these problems is easier than it seems. And then we will figure out how to improve the performance of "apple" phones when connected to a computer.
About the correct connection
Why did the computer stop seeing the iPhone via USB? It is possible that the user simply incorrectly connected the devices to each other. Such situations do occur in practice.
So, to properly connect your iPhone to a PC, you will need:
- Install and launch iTunes.
- Insert one end of the USB cable into the iPhone, and the other into the USB connector on the computer.
- Wait a while.
A few seconds after such a connection, the iPhone will synchronize with the computer. iTunes will see the appropriate technique, after which it will be possible to work with it further.
Disabled Technique
Why does the computer not see the iPhone via USB? The fact is that device synchronization is possible only if the PC and smartphone are turned on.
Accordingly, sometimes users try to connect a discharged or turned off iPhone to the computer, and this does not work.
How to fix the situation? For instance:
- Recharge iPhone and try to sync again.
- Just turn on the phone. The reception works if there is at least some reserve of battery charge on the smartphone.
But, as practice shows, the proposed problem is not so common. Yes, and even a schoolboy can fix it. What if the computer does not see the iPhone via USB, provided that all the equipment is turned on?
Cable integrity
The connection wire may be damaged. Then the only right decision is to replace the cable. You can buy it at any specialized store (with accessories for Apple or with computer equipment).
To check the functionality of the USB cable, you will need to carefully examine it. Maybe some damage will be visible on the surface. It is advisable to connect the cable to another phone and computer.
Sometimes the cause of synchronization failures is a connection cable that is too long. For example, bought independently in a store. Replacing the wire with a shorter one can fix the problem.
Jacks
The computer does not see iPhone 6 via USB? If everything is OK with the cable, it's time to check the device connection sockets. Their damage is rarely visible to the eye.
Required:
- Connect another device to the computer (to the "problem" jack). For example, a flash drive.
- Connect your smartphone through the appropriate socket to another device.
In the first case, the gadget was not detected by the operating system? It means that the USB connector is damaged. It is enough to connect the cable to another port, as the problem disappears.
In the second case, you have to take the iPhone to a service center. Only after fixing the connection connector on the phone will it be possible to synchronize it with the PC.
Antivirus and firewall
The computer stopped seeing the iPhone via USB? Sometimes users note that a similar problem occurs when the firewall and antivirus are active. These applications may block access to the operating system for programs and other devices.
It is enough to turn them off to correct the situation. It is done like this:
- Right-click on the antivirus icon in the tray and select the "Exit" option. The corresponding button under the "Disable" can be found in the program settings.
- Go to "Start" - "Control Panel" - "System and Security" - "Administration" - "Services". Go to the "Firewall" and put a check mark next to the item "Disable".
Done! Now you can try to connect again. It is advisable to restart the computer after the manipulations.
Viral infection
The computer does not see the iPhone 5S via USB? If this problem is not the first time, you have to check the OS for viruses. Malicious software can completely destroy computer software. Often, the lack of synchronization with peripheral devices on a PC indicates the presence of viruses.
All the user needs to do is scan the operating system using any antivirus. Detected dangerous objects are treated using a special button. What cannot be deleted is either quarantined or completely deleted.
After scanning, it is advisable to run SpyHunter. It helps find and remove computer spies. They also sometimes cause problems with synchronizing devices on a PC. The application works like an antivirus.
Old programs
Why does the computer not see the iPhone via USB? If the user has not updated the operating system for a long time (including on the phone), as well as if he is using old software, the problem will be obvious. Over time, outdated versions of applications simply cease to be supported.
To fix the problem, you must:
- Update Windows. To do this, the operating system has an “Update Wizard”.
- Perform an iOS update. You will need to go to "Settings" - "Software Update", after connecting to Wi-Fi, and then click on the "Update" button.
- Uninstall the old version of iTunes and download the latest build of the application to your computer. After its initialization, the problem with synchronizing the phone will be fixed.
Everything is simple and clear. Software update does not require any costs. All listed programs and applications are distributed free of charge.
Drivers
Still, it is not clear why the computer does not see the iPhone via USB? All of the listed scenarios did not fit?
It is worth paying attention to the drivers installed on the computer. Their absence or outdated version may lead to synchronization problems.
The driver update algorithm is as follows:
- Open the website of the manufacturer of a device.
- Select a device model.
- Specify the operating system used.
- Download the installation file.
- Run the installation wizard and, following the on-screen instructions, complete the process.
You can do otherwise. To update the driver, you must:
- Open Device Manager.
- Select the necessary equipment and click on it with RMB.
- Go to the "Properties" section.
- Open the "Drivers".
- Click on "Update."
A few minutes of waiting - and it's done. Everything is not so difficult as it seems.
Apple Mobile Device
Thinking about why the computer does not see iPhone 4 via USB, users sometimes notice that a crash occurs when the Apple Mobile Device service loads. This is usually just a glitch. You can fix it by restarting the appropriate software.
If the Apple Mobile Device startup error still persists, you will have to completely reinstall the service. It is advisable to do this with the iTunes update.
Forced reboot
We found out why the computer does not see the iPhone via USB. The listed ways to resolve the problem did not help? Something else worth trying. The thing is that in some cases the problem under study arises due to iOS system crashes. The forced reboot of the "apple" device helps to eliminate them.
It is done like this:
- Press the lower volume button or the Home button (iPhone 6 and above).
- Press the "Power" button.
- Keep the controls pressed for about 10 seconds.
That's all. After rebooting the phone, you can try reconnecting it to the PC. In case of failure, you will have to contact service centers. They will quickly help fix the situation.
Hello! But really - what to do? Run for a new phone? Hand over for repair? Throw out the computer? The options are certainly interesting and almost certainly effective, but too costly :) And you should not get so excited, because the problem with connecting your iPhone to a computer can almost always be solved without resorting to drastic measures.
So what needs to be done? First you need to determine what the “snag” actually is. Which device is failing? It is simple to do this - we take the gadget and go to the neighbor (friend, to work, to the electronics store, etc.). In short, our main task is to find another PC or laptop. Have you found? Excellent!
We try to synchronize with it, if everything works out here, then ...
The iPhone does not connect to the computer. The reason is PC
Yes, in most cases, it is he who causes the connection to fail. In order to exclude them, we perform the following actions:
- First of all, we reboot both devices. So to speak, for prevention.
- We try various USB ports and check, for example, a USB flash drive, their performance. After all, one of them may burn out or simply not work.
- We do not use adapters, splitters, extension cords or other devices for USB ports. We stick the cable directly into the system unit.
- . An ideal option would be, and the subsequent latest version from Apple's website.
- Disable third-party software (antiviruses, firewalls). Do not forget to turn them on, after checking!
- The most radical step - reinstalling the operating system will help with high probability, but it will take time ...
If the iPhone cannot connect to another computer, then the matter is clearly in the device ...
Why the computer does not see the iPhone. The reason is the phone
No matter how reliable and stable Apple products are, they can become a cause of interruptions in the connection.
Although most often, the owners of these devices are to blame, bringing them to such a state that it becomes surprising how they can still, and not just synchronize. I was distracted by something :)
Returning to the topic, we try to follow these steps:
- After connecting, unlock the phone, it is quite possible that you will see a pop-up window with the question: "Trust this computer?". Without an affirmative answer, no synchronization will occur, only charging.
- Change cable. Even if there is no visible damage, the wire may be defective. Or it is quite possible the fact is that it is not original - but in this case, there is the possibility of a device with an "unsupported" accessory.
- devices. If you decide to take such a desperate step, remember to back up the information (with or), otherwise you will lose all your data permanently.
- Jailbreak, or rather the so-called tweaks installed with it, can also contribute to problems with synchronization.
- Update software. It is always useful!
- Clean the connector on the phone (possibly oxidized or dirty). Important! Clean very carefully, ideally entrust to a professional. If you take it on your own, look for information on the Internet, otherwise you can aggravate the situation.
- The last point we have is the saddest thing - the connector for charging and synchronization is broken or out of order. There is only one road - to the service center! If possible, contact only the official workshops listed on the company's website.
By the way, there is another win-win option - contact Apple Support. And torture them with the question: “Why doesn’t my iPhone connect to the computer using usb?” Frankly, I have not tried - but I think I don’t hear anything new from them, and the conversation will take a lot of time.
As you can see, in most cases you can get by with "little blood" and fix problems at home.
The main thing is to be attentive, consistent, take your time and check absolutely all the possible reasons that can lead to connection problems.
We tried everything, but the situation has not changed for the better - the iPhone still does not connect to the computer? Be sure to write in the comments - we will try to figure it out and solve your problem all together!
Despite the fact that modern iOS devices can do without a computer, there are scenarios in which you still have to access it. It is logical that at the junction of technologies certain roughnesses may arise, and it is with such issues that we will try to understand this material.
One of the common problems when working with iTunes is the inability to detect a connected device. There may be several reasons for this, but often a failure occurs in the trusted connection mechanism, when keys are stored on both gadgets for subsequent authorization. By default, the request “Trust this computer” should be displayed the next time you connect, but the other day the author was faced with the exact opposite situation, when the request was not repeated after a negative response from the user. The problem, as expected, can be solved in a few simple steps.
Let's start, as expected, with the native environment for iOS and iTunes - the OS X operating system. Of course, due to software and hardware integration, problems arise less frequently, but no one is safe from accidents. So, if the iPhone stubbornly does not want to trust your Mac, you can try to clear the contents of the special Lockdown system directory. To do this, disconnect the iOS device from the computer, perform the key combination [ cmd]+[shift]+ [G] (or select the "Go to Folder" item in the "Go" menu of the OS X menu bar) and go to the address / var / db / lockdown /. In the window that opens, one or more (depending on the number of synchronized devices) certificate files will appear, which you also need to delete. 
After that, we connect the gadget and answer the question of trusting the computer in the affirmative. Now the device should be determined by the system.
For the Windows OS, with the “persistence” of which your humble servant has encountered, the essence of the procedure remains the same. The only difference here, apart from the other location of the “culprit”, is the need to display hidden files and folders. To do this, open the Control Panel from the Start menu and go to the "Folder Options" section, where on the "View" tab, select the parameter of the same name. As for the address, it varies for different versions of Windows.
Windows XP: C: \\ Documents and Settings \\ All Users \\ Application Data \\ Apple \\ Lockdown
Windows 7, Windows 8, Windows 10: C: \\ ProgramData \\ Apple \\ Lockdown
If the above manipulations did not solve the problem, for the Microsoft OS there is a more complex way associated with the mobile device driver and described by YouTube user nickname STOK SHOK.
We hope these tips help your gadgets find a common language. As usual, do not forget to look where you can ask a question regarding the use of Apple technology, send screenshots
